Can I track what happens on the PayFast engine using my own Google Analytics account?

Can I track what happens on the PayFast engine using my own Google Analytics account?

No, users are redirected to the PayFast engine to complete their payments. The engine is hosted on the PayFast domain, therefore you can only track activity on your own domain up until the point where users are redirected to the PayFast engine to make a payment.

You can however record the transaction amounts and some other information related to products bought from your website. After a PayFast payment is completed via your domain, your merchant store is sent an ITN to confirm the payment and the buyer is redirected back to your payment success page. If you have Google Analytics' ecommerce tracking correctly set up across your entire website then your transactional data will be recorded in your Google Analytics account. This will not include activity in the PayFast Engine.

To find out more about Google Analytics' ecommerce tracking, visit their Analytics Help article here.


    • Related Articles

    • Can I link one PayFast account with more than one website?

      Technically you can use the same PayFast account (that is the same PayFast Merchant ID and Key) on multiple websites. However, using the same PayFast account on multiple websites doesn’t cater for a good buyer experience because the same merchant ...
    • How do I set my logo to appear on the PayFast payments page?

      You can control some of the branding on the PayFast payments page, i.e. the page where your customers enter or see the transactional information. Specifically, you can display your registered name, trading name, site URL and logo. New PayFast ...
    • Why am I getting a 'Merchant is unable to receive payments from the same account' error?

      This error is occurring because you are checking out using the same email address that is associated with your PayFast account. This is due to the fact that the payment engine will not allow you to make payments to yourself. To resolve this error, ...
    • What is PayFast?

      PayFast is an online payment processing service for South African merchants of all sizes. PayFast allows merchants (individuals, businesses and charities) to accept secure payments from online buyers by offering a variety of payment methods, ...
    • How do I upgrade my account?

      If you have a PayFast account from which you can make payments from (but not receive payments), you can change to an Individual or Business account. If you have a PayFast account with which you can accept payments in your personal capacity ...