How do I set my logo to appear on the PayFast payments page?
You can control some of the branding on the PayFast payments page, i.e. the page where your customers enter or see the transactional information. Specifically, you can display your registered name, trading name, site URL and logo.
New PayFast Dashboard
To add your information to the PayFast payments page and to confirm if you have a logo uploaded, to upload a new one or to replace an existing one, do the following:
Log in to your PayFast account.
Navigate to Settings > Display settings.
Enter your Registered name, Trading name and Site URL.
Under Logo, click Add file.
Select your logo file and click Open. You can add/update a logo in PNG, JPG or GIF format. Images need to be smaller than 100kb in size.
Please note: Logos will automatically be resized to have a maximum width of 200 pixels and a maximum height of 70 pixels. If you do not have a logo, your trading name will be displayed.
Old PayFast Dashboard
To confirm if you have a logo uploaded, to upload a new one or replace an existing one do the following:
- Log in to your PayFast account.
- Navigate to Settings and scroll down to Display.
- Click Edit.
- You can now add your Trading name, Website URL and add/update a logo in PNG, JPG or GIF format (images need to be smaller than 100kb in size).
- Click Update.
Please note: Logos will automatically be resized to have a maximum width of 200 pixels and a maximum height of 70 pixels. If you don't have a logo, your trading name will be displayed.
How can I customise the PayFast landing page for my business?
You can add your company logo to the PayFast payment page where your buyers are redirected to by doing the following: Log in to your PayFast account. Navigate to Settings > Display. Click Edit. Next to New Logo click Choose file and select your logo ...
What is PayFast?
PayFast is an online payment processing service for South African merchants of all sizes. PayFast allows merchants (individuals, businesses and charities) to accept secure payments from online buyers by offering a variety of payment methods, ...
Why am I getting a 'Merchant is unable to receive payments from the same account' error?
This error is occurring because you are checking out using the same email address that is associated with your PayFast account. This is due to the fact that the payment engine will not allow you to make payments to yourself. To resolve this error, ...
Can I track what happens on the PayFast engine using my own Google Analytics account?
No, users are redirected to the PayFast engine to complete their payments. The engine is hosted on the PayFast domain, therefore you can only track activity on your own domain up until the point where users are redirected to the PayFast engine to ...
How do I refund a payment?
The PayFast Merchant Refund feature allows you to refund your customers payment directly via your PayFast Dashboard. New PayFast Dashboard To refund your customer's credit card payment, do the following: 1. Log in to your PayFast account. 2. ...