How do I turn on email confirmation for payments?
To enable email confirmation so that you receive an email whenever you receive payment through PayFast, do the following:
- Log in to your PayFast account and navigate to the Settings tab.
- Click Integration from the drop-down menu. A list of all possible integrations will display.
- On the left side, next toEmail Confirmation select Enable and enter an email address to which the email confirmation will be sent to.
- Click Update.
Why am I not receiving email confirmation of payments?
Email confirmation of payments is only sent when payment is initiated from a Pay Now button or if you have turned Email Confirmation on, on your account. Most shopping carts can be set up to send you a summary of your orders. If you want to get an ...
How do I refund a payment?
The PayFast Merchant Refund feature allows you to refund your customers credit card and Instant EFT payments directly via the PayFast dashboard. In the future, you’ll be able to also refund your customers via our other supported payment methods. To ...
Why did I not receive an email for a cancelled subscription notification? (Merchant)
The notification of the cancelled subscription will go to the email address that was used to register the merchant’s PayFast account. It will not be sent to the email confirmation address that is set on the merchant account via the PayFast Dashboard, ...
How do I change my primary email?
To change your primary email address, do the following: Log in to your PayFast account and navigate to the Profile page. Click the Edit icon next to Personal information. Select the Emails tab and add an email address. You will receive a ...
How do I reconcile payments?
The way to look at this is to consider the PayFast account as a second business bank account and payouts are just a transfer of funds from one account (the PayFast one) to another account (your bank one). This means that all you need to recon is to ...