Is my PayFast account a bank account?
No, your PayFast account is not a bank account. It is electronic money stored in an online stored-value account.
Any funds in your account can be moved to your bank account by clicking the Payout button on your dashboard.
If you have a high volume of transactions, you can set up automated monthly payouts.
Learn how to setup a Payout here.
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How do I upgrade my account?
If you have a PayFast account from which you can make payments from (but not receive payments), you can change to an Individual or Business account. If you have a PayFast account with which you can accept payments in your personal capacity ...
Can I link one PayFast account with more than one website?
Technically you can use the same PayFast account (that is the same PayFast Merchant ID and Key) on multiple websites. However, using the same PayFast account on multiple websites doesn’t cater for a good buyer experience because the same merchant ...
What is PayFast?
PayFast is an online payment processing service for South African merchants of all sizes. PayFast allows merchants (individuals, businesses and charities) to accept secure payments from online buyers by offering a variety of payment methods, ...
How do I cancel my account?
While we'd be very sad to see you go, we will gladly cancel your account at your request. To do this, please just send an email to merchantsupport@payfast.co.za stating that you wish to cancel your account and the email address for your account (if ...
Why is there a withdraw delay on funds in my PayFast account?
The idea behind PayFast is to speed up ecommerce fulfilment through positive acknowledgment of funds received. There is also a reduction in admin overhead for the seller in terms of not requiring proof of payment, not doing manual reconciliation, ...