Why am I getting “This transaction amount is too small to be processed and the payment has been cancelled. Your payment was cancelled. You will be redirected momentarily…”?
Please note, when running a payment on our live system, the amount cannot be lower than R5.00, as this is the minimum amount required by the banks.
What is an acceptable proof of payment?
If an error occurs during payment, we may ask you to send us proof of payment. This could happen if you perhaps made use of the incorrect reference when paying or if there is a delay in the payment reaching us from the bank. In such cases, we need to ...
Where do I find my proof of payment?
The explanation below relates to our Instant EFT payment method. In some cases, we may ask for proof of payment for an internet banking payment. This could be for a number of reasons, but more often than not, it’s to ensure your payment is a speedy ...
Do I need to send proof of payment to PayFast or the merchant?
No, under normal operation, you don't need to send proof of payment to either of us. PayFast's system confirms that the funds have actually been received so there is normally no need for an email or a fax from the bank as further confirmation. If an ...
How do I make an Instant EFT payment?
To make an automated Instant EFT payment do the following: When you are ready to checkout, you will be redirected to PayFast’s secure payments page. Click the Instant EFT payment method. Once Instant EFT has been selected, you will be prompted to ...
Can I make a payment with Capitec?
Yes, Instant EFT by PayFast supports Capitec Bank as well as Investec, African Bank TymeBank and Bidvest. You can also make use of your Global One card from Capitec to make payments via the credit card option when you checkout. In the unlikely event ...