Why are the transactions not showing in Xero?

Why are the transactions not showing in Xero?

If you are using another shopping cart system, or a Pay Now button, to receive payments, unfortunately the transactions will not automatically push through to Xero.

You will be able to download a Xero CSV recon report from your Transaction History page, which can then be uploaded to your Xero account tool, via the 'manually import a statement' link.

Any additional information you would like to add for the transactions, for example additional information on the order stored on your shopping cart, can be added to this Xero CSV, and included along with the transaction data.

    • Related Articles

    • What’s the difference between a Xero invoice and a Pay Now button?

      The Xero integration adds buttons to the invoices, but they aren’t exactly the same as the Pay Now buttons. Having a Pay Now button on an invoice is therefore different/separate from the Xero integration, and unfortunately will not work automatically ...
    • How do I set up Xero on PayFast?

      To set up Xero on PayFast, do the following: Step 1: Enable Xero: To enable Xero, do the following: Log in to your PayFast account. Navigate to Settings > Integrations. Next to “Enable Xero accounting” toggle from Disabled to Enabled. You are ...
    • How does reconciliation work between PayFast and Xero?

      You are required to have two bank accounts in Xero for reconciliation to be successful, that is a current account and a clearing account. Because PayFast charges a small fee for every successful transaction that your customers make, the net amount ...
    • In Xero, why can I not select the same account for both 'PayFast Code' and 'Payout Code'?

      These two accounts perform different functions, and you can therefore not use the same account for both: The PayFast account is the account in Xero that all PayFast transactions get mapped to. The Payout account is the bank account that PayFast ...
    • How does the Xero integration work?

      Our integration with Xero is all automatic. It will update Xero when a successful payment is received by PayFast via a Xero invoice (or if a payout from PayFast is made). However, it will not automatically sync or update payments made from other ...