Why did I not receive an email for a cancelled subscription notification? (Merchant)
notification of the cancelled subscription will go to the email address that was used to register the merchant’s PayFast account. It will not be sent to the email confirmation address
that is set on the merchant account via the PayFast Dashboard, nor the email confirmation address that has
been sent by the integration.
How do I turn on email confirmation for payments?
On your PayFast Dashboard you can set up email confirmations to receive an email whenever you receive payment through PayFast. New PayFast Dashboard To set up email confirmations, do the following: Log in to your PayFast account. Navigate to ...
Why am I getting a 'Merchant is unable to receive payments from the same account' error?
This error is occurring because you are checking out using the same email address that is associated with your PayFast account. This is due to the fact that the payment engine will not allow you to make payments to yourself. To resolve this error, ...
Where is my Merchant ID and Key?
New PayFast Dashboard To find your Merchant ID and Key after your account has been verified, do the following: Log in to your PayFast account. Navigate to Account > Personal Information. Your Merchant ID and Key can be found on the top right-hand ...
How do I change my primary email?
To change your primary email address, do the following: New PayFast Dashboard Log in to your PayFast account. Navigate to Account > Personal Information. Scroll down to Contact Information. Click Add Email. A pop-up screen appears where you can ...
Why am I not receiving email confirmation of payments?
Email confirmation of payments is only sent when payment is initiated from a Pay Now button or if you have turned Email Confirmation on, on your account. Most shopping carts can be set up to send you a summary of your orders. If you want to get an ...