Why did I not receive an email for a cancelled subscription notification? (Merchant)

Why did I not receive an email for a cancelled subscription notification? (Merchant)

The notification of the cancelled subscription will go to the email address that was used to register the merchant’s PayFast account. It will not be sent to the email confirmation address that is set on the merchant account via the PayFast Dashboard, nor the email confirmation address that has been sent by the integration.
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