Why is my account “not able to receive payments”?
This could be due to your account not being verified, or the required payment method is not active on your account. Should you wish to set up recurring billing, ensure that the relevant recurring billing settings are enabled on your PayFast Dashboard.
Can I receive recurring payments?
Yes, PayFast does support recurring billing. PayFast recurring billing allows merchants to create two methods of recurring payments; one is a subscription model, the other is an ad hoc model. The subscription model supports membership or retainer ...
Why is recurring billing giving an error?
Please ensure that your PayFast merchant account has been verified and that recurring billing has been enabled on your PayFast Dashboard. You will also need to set a passphrase. For instructions on how to enable recurring billing, read this knowledge ...
How do I refund a payment?
The PayFast Merchant Refund feature allows you to refund your customers credit card and Instant EFT payments directly via the PayFast dashboard. In the future, you’ll be able to also refund your customers via our other supported payment methods. To ...
How do I upgrade my account?
If you have a PayFast account which you can make payments from (but not receive payments), you can change to an Individual or Business account. If you have a PayFast account with which you can accept payments in your personal capacity (Individual ...
How do I cancel my account?
While we'd be very sad to see you go, we will gladly cancel your account at your request. To do this, please just send an email to firstname.lastname@example.org stating that you wish to cancel your account and the email address for your account (if ...