Why is there no refund icon on certain transactions?

Why is there no refund icon on certain transactions?

At this stage, merchants can only process refunds for Instant EFT and credit/cheque card transactions. Therefore, if you do not see the refund icon it may be due to the payment being a Mobicred, Masterpass or debit card transaction. For refunds on these payment methods, please email merchantsupport@payfast.co.za the relevant payment details.

For instructions on how to make a refund for Instant EFT and credit card payments, please read this article

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