WHMCS
Why is WHMCS not processing transactions as complete?
After updating your WHMCS application to the latest version, your transactions are no longer processed to completed status. This is due to the update process of WHMCS removing the callback file of PayFast. This file is payfast.php. When you ...
Where is my 'base WHMCS folder'?
This is the root of your WHMCS installation. Where this is, depends on what system you are using and where you are hosting. The easiest way to find this though would be to look for the WHMCS directory structure. The base (or root) WHMCS folder will ...
Why is the 'payment status' for my orders not being automatically updated on WHMCS?
This is most likely due to the fact that the PayFast ITN callback file is not able to be called. Please check your file permissions as follows. Check file permissions Ensure that the file permissions of the callback file ...
Why do I get an 'invalid url' error message when being redirected from WHMCS to PayFast?
This is due to one of two reasons: you are testing from a non internet accessible machine (eg. a local development machine) or you have not setup your URLs in WHMCS correctly. Non internet accessible machine The module will only perform as expected ...
On WHMCS, how come subscriptions can be created (and show on PayFast) but my clients are not able to pay on subscription?
If another payment gateway (such as PayPal) has been used for subscriptions previously this could be a problem and interfere with the subscription token being stored on WHMCS. Compare the token stored on WHMCS with the token stored on PayFast for the ...
How do I set up crons on WHMCS?
For instructions on crons and automation in WHMCS please see: https://docs.whmcs.com/Crons http://help.whmcs.com/m/64751
How do I set up Tax/VAT on WHMCS?
For instructions on Tax/VAT Rules in WHMCS, please see: https://docs.whmcs.com/Tax/VAT Please note: This resultant amount on the product, whether you select Tax Type Inclusive or Exclusive, will be used as the total amount that will be charged when ...
Why am I getting a signature mismatch error on WHMCS?
If you are using a WordPress installation along with a WHMCS bridge plugin, the cause is that the WordPress plugin modifies the output of the values sent through to PayFast. In order to fix this, you need to comment out the signature generation part ...
How do I upgrade WHMCS?
Please Note: For Recurring Billing, if you already have subscriptions setup on your WHMCS site those subscriptions will continue to generate invoices as before until cancelled. In order to migrate your clients to the new module, the next invoice they ...
How do I set up and manage recurring billing on WHMCS?
Complete the following steps to set up and manage recurring billing on WHMCS. On your PayFast account, do the following: Log in to your PayFast account and navigate to Settings > Recurring Billing. Simply toggle ‘Enable Tokenization’ so that it is ...
How do I integrate PayFast with WHMCS?
In order to use PayFast with WHMCS, you will need to install the PayFast payment module for WHMCS which is provided by PayFast. Installation requirements A working WHMCS installation Installation and testing To install the PayFast payment module, do ...