WooCommerce
How do I resolve a WooCommerce ITN issue?
When attempting a transaction, and the ITNs seem not to be going through to your application, go to https://developers.payfast.co.za/docs#ports-ips and unblock/whitelist the IPs and ports listed. If you’re using a site guard application such as ...
What can I do if WooCommerce is not processing payment?
If your orders are not auto-completing on payment, go to https://woocommerce.com/products/woocommerce-order-status-control/?aff=10486&cid=1131038 to purchase and download the WooCommerce Order Status Control extension for WooCommerce. Please note: ...
Where is my 'base WordPress folder'?
This is the root of your WordPress installation. Where this is, depends on what system you are using and where you are hosting. The easiest way to find this though would be to look for the WordPress directory structure. The base (or root) WordPress ...
Why are there no WooCommerce subscriptions showing on PayFast?
To see your WooCommerce Subscriptions on PayFast, you will find them under “Ad hoc agreements”. WooCommerce Subscriptions does not make use of PayFast’s Subscriptions, but rather uses our tokenized billing (also known as ad hoc agreements), and ...
In WooCommerce, why am I getting error ‘Signature is required’?
If the setting for ‘Require Signature’ has been enabled on your PayFast account, this error message will occur since the WooCommerce plugin does not make use of the signature at checkout. This setting can be edited and disabled by logging in to your ...
How do I test WooCommerce in sandbox mode?
To allow for testing recurring payments, as well as order updates, do the following: On WordPress, navigate to WooCommerce > Settings > Payments > PayFast. Enter the following sandbox credentials on the Configuration page: Merchant ID: 10004002 ...
How do I integrate PayFast with WooCommerce?
Installation Requirements You will need to be registered on PayFast to accept payments and get your Merchant ID, Merchant Key and Passphrase. On your PayFast Dashboard, on the Integration page, ensure the following: Passphrase must be set: ...
Popular Articles
How do I register for 3D Secure?
Registering for 3D Secure before checkout: Registering for 3D Secure during checkout: The links to the various banks to activate 3D Secure are below: Absa Capitec FNB (PDF document) Nedbank - your Nedbank card is automatically registered for 3D ...
Suspicious emails and text messages (phishing scams)
Phishing scams happen when a fraudster contacts you, claiming to be a representative of PayFast or you receive fake "automated" system messages which appear as if they were sent by our system. The goal is to trick you into believing that a payment ...
How secure is it paying with Instant EFT by PayFast?
Instant EFT by PayFast is a fast, convenient, secure and easy way to do an electronic funds transfer (EFT) to pay online. As the name suggests, any payments made via Instant EFT are instant, with immediate verification and notification of payments. ...
Can I make a payment with Capitec?
Yes, Instant EFT by PayFast supports Capitec Bank as well as Investec, African Bank TymeBank and Bidvest. You can also make use of your Global One card from Capitec to make payments via the credit card option when you checkout. In the unlikely event ...
Can I receive payments in USD, EUR, GBP etc.?
By law, we are only allowed to accept payments denominated in ZAR. This is a South African Reserve Bank regulation which applies to all South African companies. You can quote your prices in whatever currency you wish on your website, but in the end ...