Payfast Merchant Support | Subscriptions

Subscriptions
How do I create a subscription with a custom amount using a Pay Now button?
If you have a Cause account, you can create a subscription with a custom amount using a Pay Now button as follows: Log in to your PayFast account. Navigate to Settings > Generate “Pay Now” Buttons. Under Text on button, from the drop-down list ...
Why did I not receive an email for a cancelled subscription notification? (Merchant)
The notification of the cancelled subscription will go to the email address that was used to register the merchant’s PayFast account. It will not be sent to the email confirmation address that is set on the merchant account via the PayFast Dashboard, ...
Why is recurring billing giving an error?
Please ensure that your PayFast merchant account has been verified and that recurring billing has been enabled on your PayFast Dashboard. You will also need to set a passphrase. For instructions on how to enable recurring billing, read this knowledge ...

Popular Articles
What is 3D Secure 2?
3D Secure (often known by its branded names of Visa Secure and Mastercard Identity Check) is a security protocol that protects a buyer's credit card against unauthorised use when shopping online. This simple service enables buyers to validate ...
Suspicious emails and text messages (phishing scams)
Phishing scams happen when a fraudster contacts you, claiming to be a representative of PayFast or you receive fake "automated" system messages which appear as if they were sent by our system. The goal of these messages are to retrieve sensitive ...
Can I receive payments in USD, EUR, GBP etc.?
By law, we are only allowed to accept payments denominated in ZAR. This is a South African Reserve Bank regulation which applies to all South African companies. You can quote your prices in whatever currency you wish on your website, but in the end ...
Verify a Sole Trader Account
A Sole Trader account is intended for a sole proprietor or partnership that is not registered with CIPC/CIPRO and wants to receive payments. Examples of those who can register a Sole Trader account are: A person Sole proprietorship Partnership How do ...
What is 3D Secure (Verified by Visa / Mastercard SecureCode)?
3D Secure is a technical standard created by Visa and Mastercard to further secure CNP (Card-holder Not Present) transactions over the Internet. Mastercard brands their system as 'Mastercard SecureCode' and Visa call theirs 'Verified by Visa'. 3D ...

Payfast Merchant Support | Subscriptions | Knowledge Base