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The PayFast Customer Success team is here to support you during business hours Monday - Sunday (limited support evenings and weekends)

    • Popular Articles

    • How do I register for 3D Secure?

      Registering for 3D Secure before checkout: Registering for 3D Secure during checkout: The links to the various banks to activate 3D Secure are below: Absa Capitec  FNB (PDF document) Nedbank - your Nedbank card is automatically registered for 3D ...
    • Suspicious emails and text messages (phishing scams)

      Phishing scams happen when a fraudster contacts you, claiming to be a representative of PayFast or you receive fake "automated" system messages which appear as if they were sent by our system.  The goal is to trick you into believing that a payment ...
    • Can I receive payments in USD, EUR, GBP etc.?

      By law, we are only allowed to accept payments denominated in ZAR. This is a South African Reserve Bank regulation which applies to all South African companies. You can quote your prices in whatever currency you wish on your website, but in the end ...
    • Can I make a payment with Capitec?

      Yes, Instant EFT by PayFast supports Capitec Bank as well as Investec, African Bank TymeBank and Bidvest. You can also make use of your Global One card from Capitec to make payments via the credit card option when you checkout. In the unlikely event ...
    • Verify an Individual Account

      An Individual account is intended for individuals or a sole proprietor or partnership that is not registered with CIPC/CIPRO and wants to receive payments. Examples of an Individual account are: A person Sole proprietorship Partnership How do I ...