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Getting Started Questions

New to PayFast? Learn how to get setup, get paid and how PayFast can work for you.

  • Documents to verify a business physical address

    Any document that is used to validate a physical business address must reflect the name of the business and the physical address of the business (legal property descriptions are also acceptable - e.g....

  • Verify a Business Account

    A Business account on PayFast is for companies that are registered with CIPC/CIPRO. Examples of these are: Closed Corporation. Pty (Ltd) Trust  How do I verify my account? To verify your account, you ...

  • How do I verify my account?

    To verify your account, you will need to provide us with the necessary documentation dependent on the account type you have registered on PayFast. This can either be submitted securely online through ...

  • Documents to verify an individuals physical address

    Any document that is used to validate an individual's physical address, must reflect the name of the individual (at least the initials and surname in the case of an individual or the trading name in t...

  • What payment methods do you offer?

    We facilitate payment by credit cards, cheque cards, Instant EFT (via Internet Banking), mobicred, Masterpass, SCode and debit cards. For more on the payment methods we offer, please see the Payment M...

  • What is PayFast?

    PayFast is an online payment processing service for South African merchants of all sizes. PayFast allows merchants (individuals, businesses, and charities) to accept secure payments from online buyers...

  • Verify a Cause Account

    The Cause account is for registered Charites that want to use PayFast to receive donations and/or payments. Examples of registered Charities are: Non-Profit Organisation Public Benefits Organisation S...

  • Verify an Individual Account

    An Individual account is intended for individuals or a sole proprietor or partnership that is not registered with CIPC/CIPRO and want to receive payments. Examples of an Individual account are: A pers...

  • How do I set up Xero on PayFast?

    Step 1: Enable Xero Log in to your PayFast account and navigate to the settings page. Click on ‘Enable’ next to ‘Xero Integration’. You will be redirected to Xero  Click Allow Access. Step 2: Map your...

  • What is Masterpass?

    What is Masterpass? Masterpass is a simple, convenient, trusted digital wallet from Mastercard for faster, safer shopping at online merchants. A digital wallet makes online shopping safer and easy by ...