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Getting Started Questions

New to PayFast? Learn how to get setup, get paid and how PayFast can work for you.

  • Verify a Business Account

    A Business account on PayFast is for companies that are registered with CIPC/CIPRO. Examples of these are: Closed Corporation. Pty (Ltd) Trust  How do I verify my account? To verify your account, you ...

  • How do I verify my account?

    To verify your account, you will need to provide us with the necessary documentation dependent on the account type you have registered on PayFast. This can either be submitted securely online through ...

  • Documents to verify an individuals physical address

    Any document that is used to validate an individual's physical address, must reflect the name of the individual (at least the initials and surname in the case of an individual or the trading name in t...

  • Documents to verify a business physical address

    Any document that is used to validate a physical business address must reflect the name of the business and the physical address of the business (legal property descriptions are also acceptable - e.g....

  • Verify a Cause Account

    The Cause account is for registered Charites that want to use PayFast to receive donations and/or payments. Examples of registered Charities are: Non-Profit Organisation Public Benefits Organisation S...

  • Verify an Individual Account

    An Individual account is intended for individuals or a sole proprietor or partnership that is not registered with CIPC/CIPRO and want to receive payments. Examples of an Individual account are: A pers...

  • Can I receive credit card payments?

    Yes, as an Individual, Business or Cause account holder you can receive payments funded by credit card (both local and international). You will need to verify your account to receive payments funded b...

  • Can debit cards be used on PayFast?

    Visa or MasterCard branded cheque cards can be used on PayFast, as well as normal debit cards (Visa Electron and Maestro) using the debit card payment option. However, debit card is a bad term as it m...

  • Collection and payout process.

    PayFast is all about speeding up the transaction from the buyer's point of view by being a trusted 3rd party and providing you, the merchant, with positive acknowledgment of funds received by a number...

  • Goods and Services Prohibited for processing through PayFast

    Compliance has become a very important part of our operation and we have to be very mindful of the rules, regulations, and requirements of various bodies governing our operation including the Payments...