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Getting Started Questions

New to PayFast? Learn how to get setup, get paid and how PayFast can work for you.

  • Verify a Business Account

    A Business account on PayFast is for companies that are registered with CIPC/CIPRO. Examples of these are: Closed Corporation. Pty (Ltd) Trust  How do I verify my account? To verify your account, you ...

  • How do I verify my account?

    To verify your account, you will need to provide us with the necessary documentation dependent on the account type you have registered on PayFast. This can either be submitted securely online through ...

  • Documents to verify an individuals physical address

    Any document that is used to validate an individual's physical address, must reflect the name of the individual (at least the initials and surname in the case of an individual or the trading name in t...

  • Documents to verify a business physical address

    Any document that is used to validate a physical business address must reflect the name of the business and the physical address of the business (legal property descriptions are also acceptable - e.g....

  • Goods and Services Prohibited for processing through PayFast

    Compliance has become a very important part of our operation and we have to be very mindful of the rules, regulations, and requirements of various bodies governing our operation including the Payments...

  • Is there a card transaction limit? How do I increase this?

    Yes, there is a per transaction limit of R10 000 in place on your account for card payments. This limit is visible on the Settings page of your PayFast account. To increase this limit, simply send an ...

  • Which types of cards can be used on PayFast?

    Visa and MasterCard credit or cheque cards (from both local and international buyers) can be used on PayFast. As long as the card has a card number, expiry date and cvv number on the back it can be us...

  • Which banks do you support for Instant EFT?

    Instant EFT by PayFast now supports Capitec Bank, Investec, ABSA, Nedbank, FNB and Standard Bank for Instant EFT. We’ve recently launched a refreshed version of Instant EFT with an automated payment o...

  • What is Masterpass?

    What is Masterpass? Masterpass is a simple, convenient, trusted digital wallet from Mastercard for faster, safer shopping at online merchants. A digital wallet makes online shopping safer and easy by ...

  • Verify a Cause Account

    The Cause account is for registered Charites that want to use PayFast to receive donations and/or payments. Examples of registered Charities are: Non-Profit Organisation Public Benefits Organisation S...