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Getting Started Questions

New to PayFast? Learn how to get setup, get paid and how PayFast can work for you.

  • Verify a Business Account

    A Business account on PayFast is for companies that are registered with CIPC/CIPRO. Examples of these are: Closed Corporation. Pty (Ltd) Trust  How do I verify my account? To verify your account, you ...

  • How do I verify my account?

    To verify your account, you will need to provide us with the necessary documentation dependent on the account type you have registered on PayFast. This can either be submitted securely online through ...

  • Documents to verify an individuals physical address

    Any document that is used to validate an individual's physical address, must reflect the name of the individual (at least the initials and surname in the case of an individual or the trading name in t...

  • Documents to verify a business physical address

    Any document that is used to validate a physical business address must reflect the name of the business and the physical address of the business (legal property descriptions are also acceptable - e.g....

  • Goods and Services Prohibited for processing through PayFast

    Compliance has become a very important part of our operation and we have to be very mindful of the rules, regulations, and requirements of various bodies governing our operation including the Payments...

  • What is PayFast?

    PayFast is an online payment processing service for South African merchants of all sizes. PayFast allows merchants (individuals, businesses, and charities) to accept secure payments from online buyers...

  • What payment methods do you offer?

    We facilitate payment by credit cards, cheque cards, Instant EFT (via Internet Banking), Bitcoin, mobicred, Masterpass, SCode and debit cards. For more on the payment methods we offer, please see the ...

  • Can debit cards be used on PayFast?

    Visa or MasterCard branded cheque cards can be used on PayFast, as well as normal debit cards (Visa Electron and Maestro) using the debit card payment option. However, debit card is a bad term as it m...

  • How do I set up Xero on PayFast?

    Step 1: Enable Xero Log in to your PayFast account and navigate to the settings page. Click on ‘Enable’ next to ‘Xero Integration’. You will be redirected to Xero  Click Allow Access. Step 2: Map your...

  • Is there a card transaction limit? How do I increase this?

    Yes, there is a per transaction limit of R10 000 in place on your account for card payments. This limit is visible on the Settings page of your PayFast account. To increase this limit, simply send an ...