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Recurring Billing Questions

Get clear, concise guidance for setting up recurring billing.

  • How do I enable subscription payments with WooCommerce?

    PayFast works with WooCommerce Subscriptions. You can configure a simple or variable subscription product as described in the extension’s documentation. To ensure that WooCommerce Subscriptions works ...

  • How do I enable subscription payments with Shopify?

    Setting up Recurring Billing Please note: Once you have enabled Recurring Billing for Shopify you will need to set up your subscription products on Shopify using either the Variations method or the SK...

  • Can I offer free trials and introductory promotions as part of an ongoing subscription service?

    Yes you can, but there are some important requirements that you need to abide by. On 18 April 2020 Visa updated its rules that directly affect merchants who offer free trials that will roll into an on...

  • How do I change the card that is linked to a subscription?

    To change the card that is linked to a subscription follow the below steps: Log into your PayFast account Navigate to the Transactions tab and click on Subscriptions or Ad-Hoc Agreements Under the app...

  • What can I view under my subscriptions?

    Buyer perspective A customer will be able to view a history of their subscriptions and can change the linked card, or cancel a subscription. Under the Subscriptions tab the customer can view the follo...

  • How do I create a subscription using payment request?

    Log into your PayFast account From your account dashboard, click on the generate button next to request money. Enter the buyer's email address, the amount of the subscription, and select subscription ...

  • How do I enable recurring payments on my website?

    To enable subscription payments on your PayFast account: Navigate to settings - integration Click Add passphrase next to recurring billing Add your passphrase and click update. Click Enable next to re...

  • How can I edit a subscription?

    A merchant will be able to edit the following on a subscription: The amount for the subscription The number of cycles for the subscription The next payment date of the subscription The frequency of th...

  • Can I receive recurring payments?

    Yes, PayFast does support recurring billing.  PayFast recurring billing allows merchants to create two methods of recurring payments; one is a subscription model, the other is an ad hoc model. The sub...

  • How do I cancel a subscription?

    Merchant Perspective A merchant has the ability to cancel a subscription from their PayFast account at any given time by following the below steps: Log into your PayFast account Navigate to the transa...