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Account Management Questions

Manage your PayFast account so it works just the way you want it to.

  • Can I receive payments in USD, EUR, GBP etc.?

    By law, we are only allowed to accept payments denominated in ZAR. This is a South African Reserve Bank regulation which applies to all South African companies. You can quote your prices in whatever c...

  • How to restrict/allow credit cards from certain countries.

    One of the easiest ways to secure yourself against online fraud is to limit receiving funds from credit cards issued in the country that your online business serves: Log in to your PayFast account Cli...

  • Can I send money to an international recipient?

    PayFast cannot, unfortunately, be used to send money to international recipients. We are used by South Africans and South African companies to receive money from SA and international buyers....

  • Can you pay out the funds in my account to a credit card?

    No, unfortunately not. We will only payout the funds in your PayFast account to a bank account registered with a South African bank. We can payout to any bank account in South Africa; it need not be w...

  • How do I disable/enable mobicred on PayFast?

    In order to accept mobicred as a payment option, please email our support team at support@payfast.co.za so that we can get started with your application. Once you have been approved, we will reply to ...

  • How do I put money in my PayFast wallet?

    You don't need to put money into your PayFast account in order to pay for purchases online.  When you go to a merchant's site (ecommerce shop) which uses PayFast, simply choose to pay via PayFast and ...

  • How do I cancel my account?

    While we'd be very sad to see you go, we will gladly cancel your account at your request. To do this, please just send an email to support@payfast.co.za stating that you wish to cancel your account an...

  • Is there any interest paid on funds left in my account?

    No interest is paid on funds in your PayFast account. Scheduled payouts can, however, be set up to pay funds out to your bank account on a scheduled basis....