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General Questions

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  • Enable JavaScript in your browser

    PayFast uses JavaScript in order to run properly, should you be having issues accessing the PayFast portal in order to check out you may need to enable JavaScript. Here you can find instructions on ho...

  • Where is my order?

    PayFast is an online payment gateway so we only handle the processing of payments for merchants. We do not handle the delivery of your purchased items. This is up to the merchant and you will need to ...

  • Are you affiliated with PayPal?

    No, we are not affiliated with PayPal. For support or queries relating to PayPal, please refer to www.paypal.com For more information on PayFast, please refer to www.payfast.co.za or contact us on sup...

  • Crowdfunding and PayFast

    What is crowdfunding? Crowdfunding is the practice of funding a project or venture by raising money from a large number of people. Well known crowdfunding platforms like Kickstarter and Thundafund all...

  • How do I sell downloadable/digital content?

    Our suggestion in this regard is to implement one of the ecommerce systems we support which natively supports digital downloads, in conjunction with a payment module for the selected system. You will ...