Verify your account

Verify your account

Step 2: Verify your account


To accept payments through PayFast, your account needs to be verified. To do this you need to submit FICA like documents. You do not have to submit original documents, scanned copies are fine.

New PayFast Dashboard

You can submit these documents on your PayFast Dashboard by navigating to Account > Verification Documents. Upload the required documents and click Submit Documents

Legacy PayFast Dashboard 

You can submit these documents on your account under the Account tab (wait for the page to load and then click the red verify button, upload your documents, click next and follow the steps).

Alternatively, you can email your documents to merchantsupport@payfast.co.za  

It will take approximately 2 business days to verify your account.

Once your account is verified you will receive a series of emails from us.

You can verify your account as an individual, business or cause account.

Click on the links below to navigate to the section you need:


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