Verify your account

Verify your account

In order to accept payments through PayFast, your Company, Sole Trader or Non-Profit account needs to be verified. To do this you'll simply need to submit FICA documents such as proof of identity, address and bank account. You do not have to submit original documents, scanned copies are fine.

You can submit these documents on your PayFast Dashboard by navigating to Account > Verification Documents. Upload the required documents for your account type and click Submit Documents.

Alternatively, you can email your documents to support@payfast.help

Once your account has been verified, you'll receive a confirmation email of your verification status.
Click on the links below to navigate to the section you need:


    • Related Articles

    • Verify a Company Account

      A Company Account on PayFast is for companies that are registered with CIPC/CIPRO. Examples of these are: Closed Corporation Pty (Ltd) Trust How do I verify my account? To verify your account, you will need to provide us with the documentation ...
    • Verify a Sole Trader Account

      A Sole Trader account is intended for a sole proprietor or partnership that is not registered with CIPC/CIPRO and wants to receive payments. Examples of those who can register a Sole Trader account are: A person Sole proprietorship Partnership How do ...
    • Verify a Non-Profit Account

      A Non-Profit Account is for registered charities that want to use PayFast to receive donations and/or payments. Examples of registered Non-Profits are: Non-Profit Organisation Public Benefits Organisation Section 21 or Not For Profit Company Trust ...
    • What type of PayFast account should a school register for?

      Schools signing up with PayFast to receive payments should register for a Sole Trader Account. Read more about what’s required to verify a Sole Trader Account. Please Note: The bank account registered with PayFast needs to be in the school’s name.
    • Documents to verify a company's physical address

      Any document that is used to validate a physical business address must reflect the name of the company and the physical address of the company (legal property descriptions are also acceptable - e.g. erf 1 Johannesburg). Acceptable documents: Please ...